Review Management

Google review management, done for your clients

Sigma Tech Communications monitors and responds to Google Business Profile reviews on behalf of our client businesses — nail salons, hair salons, and restaurants across Virginia, DC, and Maryland — with each owner's authorization.

What we do

We manage our clients' Google reviews for them

Small service businesses rarely have time to keep up with their Google reviews. As part of our platform, Sigma Tech Communications manages Google Business Profile reviews on behalf of our clients. With each owner's explicit authorization through Google, we monitor the new reviews on their profile, our AI drafts an on-brand reply for the owner to approve, and we publish the approved reply back to their Google Business Profile.

It all happens inside the same dashboard our clients already use to manage their calls and bookings — one place, no switching between tools.

What's included

  • Monitor every new review on each client's Google Business Profile in one place
  • AI-drafted, on-brand replies the owner reviews and approves
  • Publish the approved reply to the client's Business Profile on their behalf
  • Owner-authorized access through Google — only the profiles a client grants
  • Same dashboard the client already uses for calls and bookings
How it works

Owner-approved, start to finish

Reviews are never posted without the owner's approval. Sigma Tech only acts on the profiles a client has explicitly authorized.

Step 1

Connect

The business owner authorizes Sigma Tech through Google as the verified owner or manager of their own Business Profile. Nothing happens without their consent.

Step 2

Monitor & draft

Every new Google review appears in one dashboard. Our AI drafts an on-brand reply for the owner — thoughtful for the good ones, careful for the difficult ones.

Step 3

Approve & publish

The owner reviews the draft and approves it. We then publish the approved reply back to their Google Business Profile — no manual copy-and-paste.

Access limited to what each client authorizes

Every client connects their own Business Profile through Google as its verified owner or manager. We access only the locations a client has explicitly granted, we do not aggregate or resell review data, and we never access profiles that do not belong to our customers.

Let us handle your reviews

Keep your Google reputation active without the busywork. We monitor, draft, and — once you approve — publish, on your behalf.

Contact Us