Privacy Policy

1. Introduction

Sigma Tech Communications LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sigmatechcomm.com, use our AI phone receptionist service, or engage with us in any other way.

2. Information We Collect

Personal Information

We may collect the following personal information when you sign up for our services or contact us:

• Name, business name, and contact information (email, phone, address)
• Payment information (credit card or bank account details processed securely via Stripe)
• Business type and operating hours
• Electronic signatures
• Phone numbers for porting requests

Call Data

When you use our AI receptionist service, we may collect:

• Call recordings and transcriptions
• Call duration, time, and caller ID information
• AI-generated call summaries
• Appointment booking details

Automatically Collected Information

• IP address and browser type
• Pages visited and time spent on our website
• Device information and operating system

3. How We Use Your Information

• To provide, maintain, and improve our AI receptionist services
• To process payments and manage your subscription
• To send service-related notifications (email, SMS, or Telegram)
• To respond to your inquiries and provide customer support
• To comply with legal obligations
• To detect, prevent, and address technical issues or fraud

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Payment processors (Stripe) to process transactions securely
• Service providers who assist in operating our platform (e.g., hosting, email delivery)
• Legal authorities when required by law or to protect our rights

5. Data Security

We implement industry-standard security measures to protect your information, including SSL/TLS encryption, secure payment processing via Stripe, and access controls on our servers. However, no method of electronic transmission or storage is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Call recordings are retained for 90 days unless otherwise requested. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications
• Request a copy of your data in a portable format

8. Cookies

Our website may use cookies and similar tracking technologies to improve user experience. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: